iPhone Stuck on Apple Logo – How to Get It Repaired by an Apple Service Center in Kenya

An iPhone stuck on the Apple logo is a common issue that can leave users frustrated and unable to access their device. This problem occurs across different iPhone models, from the iPhone 6 to the latest iPhone 16, and is usually caused by software corruption, failed updates, or hardware malfunctions. If your iPhone remains frozen on the Apple logo, professional repair services may be necessary.

PixelPro Devices, a leading Apple service provider in Kenya, offers expert iPhone repairs in Nairobi and Mombasa, serving customers across all major counties and towns. In this article, we will explore the common causes of the iPhone stuck on the Apple logo issue, troubleshooting methods, and how to get professional repair services.

Why is My iPhone Stuck on the Apple Logo?

Several reasons can cause an iPhone to freeze on the Apple logo during startup:

  1. Software Update Failure
    • If an iOS update is interrupted, the system files may become corrupted, causing the iPhone to freeze.
  2. Jailbreaking Issues
    • Jailbreaking can modify system files, leading to software conflicts that prevent the phone from booting properly.
  3. Storage Overload
    • A full storage capacity can interfere with system processes, preventing the phone from starting correctly.
  4. Corrupt Backup or Data Transfer
    • Restoring from a corrupted backup may cause boot issues.
  5. Hardware Issues
    • A damaged motherboard, faulty battery, or loose internal connection can prevent the iPhone from booting past the Apple logo.
  6. Water or Liquid Damage
    • Moisture can damage internal components, leading to startup failures.
  7. Faulty Third-Party Apps
    • Some third-party applications may contain bugs that interfere with system operations.

How to Fix an iPhone Stuck on the Apple Logo

Before seeking professional repair, you can try these troubleshooting steps:

1. Force Restart Your iPhone

A force restart can sometimes resolve the issue:

  • iPhone 6, 6s, and 6s Plus: Hold the Home and Power buttons until the Apple logo disappears and reappears.
  • iPhone 7 and 7 Plus: Hold the Volume Down and Power buttons simultaneously until the phone restarts.
  • iPhone 8 to iPhone 16: Quickly press and release the Volume Up button, then the Volume Down button, and finally hold the Side button until the Apple logo appears.

2. Use Recovery Mode

If a force restart does not work, try recovery mode:

  1. Connect the iPhone to a computer and open iTunes (or Finder on macOS Catalina and later).
  2. Force restart your iPhone (steps listed above).
  3. Select Update when prompted to reinstall iOS without erasing data.

3. Try DFU Mode (Device Firmware Update)

DFU mode allows your iPhone to communicate with iTunes without loading the operating system.

  1. Connect your iPhone to a computer and open iTunes/Finder.
  2. Follow the specific key combination for your iPhone model to enter DFU mode.
  3. Select Restore to reinstall iOS.

4. Seek Professional iPhone Repair Services

If none of the above methods work, the issue could be hardware-related, requiring professional repair.

iPhone Models Affected by Stuck Apple Logo Issues

  • iPhone 6, 6s, and 6s Plus – Aging hardware and software compatibility issues can cause boot problems.
  • iPhone 7 and 7 Plus – Some models have known boot loop issues caused by hardware failures.
  • iPhone 8 and 8 Plus – Failed iOS updates and corrupt backups are common culprits.
  • iPhone X, XR, XS, and XS Max – Water damage and Face ID issues can contribute to startup failures.
  • iPhone 11, 11 Pro, and 11 Pro Max – Storage overload and iOS bugs may cause freezing on the Apple logo.
  • iPhone 12, 12 Mini, 12 Pro, and 12 Pro Max – Faulty battery management can prevent startup.
  • iPhone 13, 13 Mini, 13 Pro, and 13 Pro Max – Failed software updates and app conflicts may trigger this issue.
  • iPhone 14, 14 Plus, 14 Pro, and 14 Pro Max – Internal component failures can cause startup problems.
  • iPhone 15, 15 Plus, 15 Pro, and 15 Pro Max – Some models have reported boot issues related to iOS glitches.
  • iPhone 16 Series – Though newer, software bugs may still cause occasional startup failures.

iPhone Repair Services at PixelPro Devices

If your iPhone remains stuck on the Apple logo despite troubleshooting, PixelPro Devices offers certified Apple repair services using genuine Apple parts.

Repair Services Include:

  • Software diagnostics and iOS reinstallation
  • Battery and power management repairs
  • Water damage treatment
  • Motherboard and hardware repairs
  • Boot loop and startup failure solutions

PixelPro Devices Locations in Kenya

Nairobi Service Center

PixelPro Devices has a repair center in Nairobi serving key areas, including:

  • Westlands
  • Kilimani
  • Karen
  • CBD
  • Lavington
  • Gigiri
  • Ngong Road
  • Thika

The Nairobi branch also provides services in:

  • Kiambu
  • Nakuru
  • Eldoret
  • Kisumu

Mombasa Service Center

PixelPro Devices in Mombasa serves:

  • Nyali
  • Bamburi
  • Mtwapa
  • Shanzu
  • Likoni
  • Changamwe

The Mombasa branch also covers Kwale and Kilifi counties.

Why Choose PixelPro Devices for iPhone Repairs?

  • Apple-certified technicians with expertise in diagnosing and repairing iPhones.
  • Genuine Apple parts ensuring high-quality repairs.
  • Same-day service for common repairs.
  • Affordable pricing with a warranty on repairs.
  • Service coverage across all 47 counties in Kenya.

Get Your iPhone Fixed Today

If your iPhone is stuck on the Apple logo, visit PixelPro Devices for a reliable solution.

Contact PixelPro Devices

PixelPro Devices is Kenya’s trusted Apple service provider, ensuring expert iPhone repairs for customers nationwide. Get your iPhone working again today.