iPhone Proximity Sensor Repair Services in Kenya: Fix Screen Turning Off During Calls

One of the most frustrating issues iPhone users face is the screen turning off during calls, which is usually caused by a malfunctioning proximity sensor. The proximity sensor is a small yet essential component of your iPhone that detects the proximity of objects (like your face) to the screen, automatically turning off the display when you’re on a call to prevent accidental touches. If your iPhone screen is turning off too early or not turning off at all during calls, it may be time for a proximity sensor repair.

At PixelPro Devices, we offer expert iPhone proximity sensor repair services in Kenya, ensuring that your iPhone’s screen behaves correctly during calls, enhancing your user experience.

What is the iPhone Proximity Sensor?

The proximity sensor in your iPhone is a small sensor located near the top of your device, typically near the front camera. Its job is to detect nearby objects, such as your face when you’re holding the phone to your ear during a call. When the proximity sensor detects that your face is close to the screen, it automatically turns off the display to prevent accidental touches from your ear, cheek, or face.

This feature is essential for preventing mis-dialed numbers, muting or unmuting your call by accident, and other issues caused by inadvertent touches while on a call. If this sensor malfunctions, you may experience problems like:

  • The screen staying on during a call, causing accidental touches and interruptions.
  • The screen turning off too early, even before the call has ended, which can be frustrating if you need to interact with the screen during the call.
  • The sensor failing to turn the screen off altogether, leading to battery drain and discomfort during calls.

Common Signs of Proximity Sensor Issues

If your iPhone is experiencing proximity sensor problems, you may notice the following signs:

  • Screen stays on during calls: The display remains bright even when you’re holding the phone to your ear, leading to unintended touches or interruptions.
  • Screen turns off too early: The screen may turn off even before you’re finished with your call, making it hard to access controls or interact with the screen.
  • Inability to answer calls: Sometimes, when the proximity sensor malfunctions, it may prevent the phone from detecting when the screen should be active, making it difficult to answer calls or interact with the device during the call.
  • Frequent screen flickering: You may notice the screen flickering on and off as the sensor detects unintended proximity changes.

If you notice any of these issues, it’s time to seek professional proximity sensor repair services to restore the normal functionality of your iPhone.

Why Choose PixelPro Devices for iPhone Proximity Sensor Repair?

1. Certified iOS Technicians At PixelPro Devices, we employ certified iOS technicians who have extensive training and experience in handling all types of iPhone repairs. Our technicians specialize in diagnosing and fixing issues with the proximity sensor, ensuring that your iPhone functions as it should after the repair.

2. Fast and Efficient Service We understand that having a malfunctioning proximity sensor can significantly affect your user experience, especially during calls. That’s why we offer quick, efficient proximity sensor repairs, typically completing the service in just a few hours. You can expect minimal downtime with our expert services.

3. Genuine Apple Parts To ensure the best performance and longevity of your iPhone, we use only genuine Apple parts for repairs. By using original components, we guarantee that the proximity sensor functions just like it did when the device was new.

4. Affordable Pricing We offer competitive pricing for iPhone proximity sensor repairs in Kenya. You’ll receive a clear and upfront quote before the repair begins, with no hidden fees. We believe in providing high-quality services at affordable rates, ensuring that you get the best value for your money.

5. 6-Month Warranty We provide a 6-month warranty on all proximity sensor repairs. If the issue reoccurs within this period, we’ll fix it at no additional cost to you. This warranty gives you peace of mind and confidence in the durability of the repair.

The iPhone Proximity Sensor Repair Process

The repair process for your iPhone’s proximity sensor is quick, thorough, and designed to ensure your device is functioning properly after the service. Here’s a step-by-step guide to what you can expect:

  1. Diagnostic Check
    Our technicians begin with a comprehensive diagnostic check to determine the root cause of the proximity sensor issue. This ensures we know exactly what’s wrong with the sensor and any related components.
  2. Repair or Replacement
    Once we’ve diagnosed the issue, we’ll either repair or replace the faulty proximity sensor. If the sensor itself is damaged, we will replace it with a genuine Apple part. If there is an issue with the connections or internal components, we’ll repair them to restore proper functionality.
  3. Testing and Quality Assurance
    After the repair is completed, we thoroughly test the proximity sensor to ensure it works correctly. We’ll check that the screen turns off when your face is near the phone and turns back on when you move it away. We’ll also test for any other potential issues to ensure the device is fully functional.
  4. Device Return
    Once the repair and testing are complete, we return your iPhone to you. You’ll have full functionality of the proximity sensor again, and the screen will behave as expected during calls.

Locations We Serve

PixelPro Devices offers iPhone proximity sensor repair services across Kenya. Whether you’re in Nairobi, Kiambu, Machakos, Nakuru, Eldoret, Kisumu, or any other town, our certified technicians are available to repair your iPhone’s proximity sensor. We are committed to providing convenient, high-quality repair services to all iPhone users in the country.

How to Book Your iPhone Proximity Sensor Repair

  1. Visit Our Store
    If you’re in Nairobi or surrounding areas, you can visit our physical store for immediate proximity sensor inspection and repair. Our address is available on our website.
  2. Book Online
    Booking your repair online is quick and easy. Simply visit our website at PixelPro.co.ke and schedule an appointment at your convenience. We’ll confirm your booking and notify you when your repair is ready.
  3. Call Us
    You can also book your repair or ask any questions by calling us at 0712842164. Our customer support team will be happy to assist you and provide more information about the proximity sensor repair process.

Why Timely Proximity Sensor Repair is Essential

Having a malfunctioning proximity sensor can be more than just an inconvenience; it can make your iPhone frustrating to use during calls, which are essential for most users. By addressing the issue quickly, you can restore the sensor’s functionality and prevent further problems.

Timely repair not only enhances your call experience but also ensures that your device works as it should, preventing any impact on battery life or general performance.

Conclusion

If your iPhone’s proximity sensor is malfunctioning, causing your screen to turn off too early or stay on during calls, PixelPro Devices is here to help. We offer professional iPhone proximity sensor repair services across Kenya, using certified technicians and genuine Apple parts. With our fast, affordable, and reliable services, you can enjoy clear calls without the frustration of a malfunctioning screen. Contact us today to schedule your proximity sensor repair and restore your iPhone’s full functionality!