iPhone No Sound Issues – How to Get It Repaired by an Apple Service Center in Kenya
A silent iPhone can be frustrating, whether you’re missing calls, unable to hear music, or struggling with sound output from the speakers. iPhone sound issues can affect any model, from iPhone 6 to iPhone 16, and may result from software glitches, hardware failures, or accidental damage.
If your iPhone has no sound during calls, no ringtone, or no speaker output, it may need professional diagnosis and repair. At PixelPro Devices, we provide Apple-certified repairs in Nairobi and Mombasa, serving customers across all major counties in Kenya.
This guide covers common causes of iPhone no sound issues, troubleshooting steps, and professional repair solutions.
Common Causes of iPhone No Sound Issues
1. Software Glitches
- iOS updates may cause temporary audio failures.
- Corrupted apps can interfere with speaker functionality.
2. Muted or Silent Mode
- The ringer switch may be set to silent.
- Volume settings may be too low or disabled.
3. Bluetooth Interference
- The iPhone may be connected to a Bluetooth device, redirecting audio output.
4. Water or Physical Damage
- Water exposure can short-circuit the speaker or audio chip.
- Drops and impacts may damage internal sound components.
5. Speaker or Microphone Blockage
- Dirt or dust in the speaker grill or microphone may cause muffled or no sound.
6. Hardware Issues
- The audio IC (sound chip) may be faulty.
- Loose internal speaker connections can affect sound output.
How to Fix iPhone No Sound Issues
1. Check the Mute Switch and Volume
- Ensure the mute switch (on the side of the phone) is off.
- Use the volume buttons to increase the sound.
2. Restart the iPhone
- Restarting the device can resolve temporary sound glitches.
- For iPhone 8 and later: Press and release Volume Up, press and release Volume Down, then hold the Power button until the Apple logo appears.
3. Check Bluetooth Settings
- Go to Settings > Bluetooth and turn it off to disconnect external devices.
4. Clean the Speaker and Microphone
- Use a soft brush or compressed air to remove dirt from the speaker and microphone openings.
5. Check for Water Damage
- If the phone was exposed to water, let it dry and avoid using it until checked by a professional.
6. Update iOS
- Go to Settings > General > Software Update and install any available updates.
7. Reset All Settings
- Resetting can fix software-related audio issues:
- Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
iPhone No Sound Issues Across Different Models (iPhone 6 to iPhone 16)
- iPhone 6, 6s, 6s Plus – These models suffer from audio IC failure, requiring chip-level repairs.
- iPhone 7, 7 Plus – The “Audio IC disease” is common, causing microphone and speaker issues.
- iPhone 8, 8 Plus – Sound failure is often due to faulty speakers or software bugs.
- iPhone X, XR, XS, XS Max – Audio problems may result from dust buildup or iOS issues.
- iPhone 11, 11 Pro, 11 Pro Max – Water exposure can cause speaker damage.
- iPhone 12, 12 Mini, 12 Pro, 12 Pro Max – Common issues include Bluetooth sound redirection and speaker malfunctions.
- iPhone 13, 13 Mini, 13 Pro, 13 Pro Max – Problems may arise from iOS bugs or speaker defects.
- iPhone 14, 14 Plus, 14 Pro, 14 Pro Max – Users report sound cutouts due to software glitches.
- iPhone 15, 15 Plus, 15 Pro, 15 Pro Max – Newer models rarely have hardware sound failures, but software updates can temporarily cause issues.
- iPhone 16 Series – Expected to have stronger waterproofing, but sound failures may still occur due to impact damage.
Professional iPhone No Sound Repairs at PixelPro Devices
If your iPhone still has no sound, visit PixelPro Devices for expert repair services. We specialize in iPhone speaker repairs, microphone fixes, and audio IC replacements using genuine Apple parts.
Our iPhone No Sound Repair Services Include:
- Speaker Replacement – Fixing defective or blown-out speakers.
- Microphone Repairs – Ensuring clear voice input and call quality.
- Audio IC Chip Repair – Solving logic board sound failures.
- Liquid Damage Repair – Restoring iPhones with water-damaged audio components.
PixelPro Devices Repair Locations in Kenya
Nairobi Service Center
Our Nairobi office serves key areas, including:
✔ Westlands
✔ Kilimani
✔ Karen
✔ CBD
✔ Lavington
✔ Gigiri
✔ Ngong Road
✔ Thika
We also provide repair services in major counties, including:
✔ Kiambu
✔ Nakuru
✔ Eldoret
✔ Kisumu
Mombasa Service Center
Our Mombasa branch offers iPhone repairs in:
✔ Nyali
✔ Bamburi
✔ Mtwapa
✔ Shanzu
✔ Likoni
✔ Changamwe
We also cover nearby counties like Kwale and Kilifi.
Why Choose PixelPro Devices for iPhone Repairs?
✔ Apple-Certified Technicians – Our team is trained to handle Apple repairs professionally.
✔ Genuine Apple Parts – We use original Apple speakers, microphones, and components.
✔ Same-Day Repairs – Most sound issues are fixed within a few hours.
✔ Affordable Pricing with Warranty – Transparent pricing and warranty on repairs.
✔ Nationwide Service Coverage – We provide repair services across all 47 counties in Kenya.
Get Your iPhone Sound Issues Fixed Today
If your iPhone has no sound during calls, music, or notifications, visit PixelPro Devices for expert diagnostics and repair.
Visit Our Repair Centers
- Nairobi Branch – Located in Westlands, serving the entire city and neighboring counties.
- Mombasa Branch – Conveniently located in Nyali, with service coverage in Bamburi, Mtwapa, and beyond.
Contact Us for iPhone Repairs in Kenya
- Phone: 0712 842 164
- Email: order@pixelpro.co.ke
- Website: pixelpro.co.ke
At PixelPro Devices, we provide reliable, fast, and Apple-certified iPhone repairs. Get your iPhone sound issue fixed today by Kenya’s trusted Apple service provider