iPhone Frozen Screen – Repairs in Kenya by Apple Service Center

An iPhone frozen screen can be incredibly frustrating, leaving you unable to make calls, send texts, or access essential apps. Whether your iPhone is stuck on the Apple logo, remains unresponsive during regular use, or freezes while opening an app, it is essential to address the issue quickly.

For iPhone users in Kenya, PixelPro Devices provides professional repair services to resolve frozen screen problems. With locations in Nairobi and Mombasa and services available across all 47 counties, our Apple-certified technicians ensure your iPhone is back to working condition promptly.

This guide explores common causes of iPhone frozen screens, troubleshooting steps, and how PixelPro Devices can assist in resolving the issue.

Why Does My iPhone Screen Freeze?

1. Software Glitches or iOS Bugs

Software bugs or issues from recent iOS updates can cause the iPhone screen to freeze. Apps with malware or coding errors may also contribute to the problem.

2. Low Storage Space

When the iPhone runs out of storage, it can slow down and become unresponsive, leading to screen freezes.

3. Overheating

Using your iPhone in high temperatures, especially in hot regions like Turkana or Garissa, can cause overheating, leading to a frozen screen.

4. Hardware Issues

Internal hardware problems such as damaged connectors, faulty screens, or battery issues can cause freezing.

5. Water or Physical Damage

Accidental drops or exposure to water—common during rainy seasons in Nairobi or Mombasa—can damage internal components, causing the screen to freeze.

6. Incompatible or Outdated Apps

Running outdated apps or apps not optimized for your iOS version can cause system instability.

How to Fix a Frozen iPhone Screen in Kenya

1. Force Restart Your iPhone

A forced restart can help clear temporary glitches.

  • iPhone 8 and Later (including iPhone 14, 13, 12, 11):
    1. Press and quickly release Volume Up.
    2. Press and quickly release Volume Down.
    3. Hold the Side Button until the Apple logo appears.
  • iPhone 7 and 7 Plus:
    1. Hold the Volume Down and Power Button together until the Apple logo appears.
  • iPhone 6s, SE (1st generation), and Earlier:
    1. Hold the Home Button and Power Button together until the Apple logo appears.

2. Charge Your iPhone

If your iPhone is freezing due to a low battery, plug it into a genuine Apple charger and allow it to charge for at least 30 minutes before trying again.

3. Free Up Storage Space

  • Go to Settings > General > iPhone Storage.
  • Delete unused apps, old photos, or videos to free up space.

4. Update iOS Software

Keeping your iOS up to date can fix software-related freezes.

  • Go to Settings > General > Software Update.
  • Download and install any available updates.

5. Reset All Settings

Resetting settings can resolve software conflicts without deleting data.

  • Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

6. Restore iPhone via iTunes or Finder

If the screen remains frozen, a full restore may be necessary.

  • Backup your iPhone to iCloud or a computer.
  • Connect the iPhone to a computer and open iTunes (Windows) or Finder (Mac).
  • Select Restore iPhone and follow the prompts.

7. Seek Professional Repair

If none of these steps work, the issue may be hardware-related, requiring professional repair.

Professional iPhone Repair Services in Kenya

At PixelPro Devices, we provide expert repair services for frozen iPhone screens, ensuring you get back to using your device without interruptions.

Why Choose PixelPro Devices?

  • Apple-Certified Technicians – Skilled experts trained in iPhone diagnostics and repairs.
  • Genuine Apple Parts – Ensuring long-lasting and reliable repairs.
  • Quick Turnaround Time – Fast diagnostics and repairs, often completed within a few hours.
  • Convenient Locations – Service centers in Nairobi and Mombasa.
  • Nationwide Coverage – Serving customers across all counties in Kenya, including Nakuru, Kisumu, Eldoret, and Thika.

How to Get Your Frozen iPhone Fixed in Kenya

If your iPhone screen is frozen, visit PixelPro Devices for professional and reliable repair services.

Visit Our Stores

  • Nairobi Branch – Easily accessible for customers in Westlands, Kilimani, Karen, and CBD.
  • Mombasa Branch – Convenient for customers in Nyali, Bamburi, and Mtwapa.

Contact Us for iPhone Repairs

Phone: 0712 842 164
Email: order@pixelpro.co.ke
Website: pixelpro.co.ke

At PixelPro Devices, we ensure your iPhone screen issues are resolved professionally, allowing you to continue using your device without disruptions. Visit us today for trusted Apple-certified repairs in Kenya.