Apple 2018 MacBook Pro Repair Services in Kenya

Models A1990 & A1989 (Intel, Butterfly Keyboard)

The 2018 Apple MacBook Pro lineup included the 15-inch MacBook Pro (A1990) and the 13-inch MacBook Pro with four Thunderbolt 3 ports (A1989). Both models featured Intel processors and Apple’s butterfly keyboard, designed for a thin, precise typing experience. While these MacBooks were high-performance machines in their time, they are now several years old and commonly experience issues related to keyboards, batteries, thermal performance, and logic boards.

In Kenya, these models remain popular among professionals, developers, designers, video editors, engineers, and business users. PixelPro Devices provides expert repair services for the 2018 MacBook Pro models with butterfly keyboards through our service centers in Nairobi and Mombasa, serving Nairobi and its suburbs as well as the entire Coast region.

Understanding the 2018 MacBook Pro Butterfly Keyboard Models

The 2018 MacBook Pro models were part of Apple’s final Intel-based lineup before Apple Silicon. The butterfly keyboard was designed for thinness and precision but became known for reliability problems, especially in dusty or humid environments.

The Intel processors in these MacBooks are powerful but generate heat that can affect the battery, logic board, and overall system performance over time. At PixelPro Devices, our technicians are Apple macOS certified technicians, trained to diagnose and repair Intel MacBook Pro systems with butterfly keyboards accurately.

Models Covered

This article covers repair services for the following 2018 MacBook Pro models:

  • MacBook Pro 15-inch (2018) – Model A1990

  • MacBook Pro 13-inch (2018, Four Thunderbolt 3 ports) – Model A1989

Both models share similar repair needs, despite differences in screen size and port configuration.

Common Repair Services for 2018 MacBook Pro Models

Butterfly Keyboard and Trackpad Repairs

Keyboard issues are common in the 2018 MacBook Pro models. Symptoms include unresponsive keys, repeated keystrokes, sticky keys, or complete keyboard failure. Trackpad problems may also occur, including inconsistent clicking or erratic cursor movement.

PixelPro Devices provides professional keyboard and trackpad repair or replacement services, restoring reliable typing and navigation while preserving the Apple typing experience.

Battery Replacement and Power Management

After years of use, battery health naturally declines. Users may notice rapid battery drain, unexpected shutdowns, overheating while charging, or battery service warnings in macOS.

We provide professional battery replacement services designed for Intel MacBooks, restoring reliable power performance and safe charging behavior.

Retina Display and Screen Repair

Both the 15-inch and 13-inch MacBook Pros have Retina displays with wide color support and sharp resolution. Common screen issues include cracked glass, flickering, dead pixels, uneven brightness, or no display output.

Our display repair services focus on restoring visual clarity, brightness consistency, and color accuracy to professional standards.

Thunderbolt 3 and USB-C Port Repairs

The A1990 and A1989 models rely on Thunderbolt 3 ports for power, data transfer, and external displays. Ports can wear out or sustain damage from frequent use, causing unstable connections or charging issues.

PixelPro Devices diagnoses and repairs Thunderbolt and USB-C ports to restore reliable connectivity and power delivery.

Logic Board Diagnostics and Repair

Intel MacBooks with butterfly keyboards are prone to logic board issues caused by heat stress or component aging. Symptoms include random restarts, failure to power on, overheating, kernel panics, or display issues.

Our certified technicians perform advanced diagnostics and component-level repairs to address logic board faults safely and effectively.

Liquid Damage Inspection and Restoration

Liquid spills can cause corrosion and electrical shorts. Water, coffee, or soft drinks can quickly damage internal components if not treated promptly.

PixelPro Devices offers liquid damage inspection, cleaning, and selective component repair to improve recovery success and prevent long-term issues.

Cooling System and Thermal Optimization

Intel MacBooks produce more heat than Apple Silicon models. Dust accumulation, worn thermal paste, or fan issues can lead to overheating, loud fan noise, and throttled performance.

We provide internal cleaning, fan servicing, and thermal optimization to maintain stable operating temperatures and consistent system performance.

Camera, Speaker, and Microphone Repairs

Problems with the FaceTime camera, speakers, or microphone can disrupt video calls, online meetings, and media production. Our technicians diagnose and repair these components to restore clear visuals and reliable audio performance.

macOS Support and System Optimization

As Apple macOS certified technicians, we provide professional macOS services tailored for Intel MacBooks. Services include macOS installation, startup issue resolution, system recovery, performance optimization, and secure data backup.

Primary Service Areas in Kenya

Nairobi and Surrounding Suburbs

Our Nairobi service center serves Westlands, Parklands, Kilimani, Lavington, Kileleshwa, Upper Hill, CBD, South B, South C, Lang’ata, Karen, Ruaka, Kiambu Road, Thika Road, and surrounding areas across Kiambu, Machakos, and Kajiado counties. Nairobi remains our strongest market for professional MacBook Pro repair services.

Coast Region and Mombasa County

Along the Coast, our top service markets include Malindi, Mtwapa, Nyali, Bamburi, Diani, and Watamu, as well as the entire Mombasa County. Professionals across the Coast rely on PixelPro Devices for trusted MacBook Pro repairs.

Why Choose PixelPro Devices for 2018 MacBook Pro Repairs

PixelPro Devices is a trusted Apple service provider in Kenya, recognized for technical expertise, transparency, and careful handling of premium devices.

Our customers choose us because we offer:

  • Apple macOS certified technicians

  • Proven experience with Intel-based butterfly keyboard MacBooks

  • Advanced diagnostics and component-level repairs

  • Honest assessments and professional handling

  • Strong service presence in Nairobi and Coast regions

2018 MacBook Pro Repair Services in Kenya

If you own a 2018 MacBook Pro (15-inch A1990 or 13-inch A1989) and are experiencing keyboard, battery, display, or performance issues, PixelPro Devices is ready to help. Our goal is to restore reliability, improve performance, and extend the life of your MacBook.

For professional MacBook Pro 2018 repair services in Nairobi and the Coast, trust PixelPro Devices — your certified Apple repair partner in Kenya.